Privacy Policy
Lee Vanstone Web Development takes your privacy very seriously. This policy sets out the basis on which any personal data I require to collect from you in order to deliver my services. You reserve the right to contact me if you wish to find out what information I hold on you.
What data do I store and process
As part of working with me, I will need to collect personal details that include:
- Name
- Organisation name
- Nature of your enquiry
- Email Address
- Phone Number
There maybe times where I need to collect more data and this will mean I will update my privacy policy in order to cover these eventualities. The nature of my services will mean that I will only need very limited ways to communicate with you.
Hosting
For all websites that I host on my server with Siteground hosting. The server is based in the United Kingdom.
Storing clients account details
There are some instances that require me to have access to accounts such as hosting, software etc. Where possible I will request a new admin account but where not possible I will store these in PassPack [link to Passpack section].
What do I process
As part of our partnership together I will need to process your information in order to get in contact with yourselves. At no point will I communicate with you outside of this unless consent is given.
There may be necessary times where I will need to communicate with clients who I host. These are for WordPress updates that could affect their websites or if tools or platforms effect them are being shut down or have been victim to data breaches.
I will not set up a mailing list based on the emails I hold. If in the future I add a mailing list, I will update the privacy policy to reflect this.
Retention time
As part of working with me I will hold details outlined in [link to above fields]. I will store these for the duration of our relationship.
All enquiries will be stored for 4 weeks following a reply. In the event of no further communication they will be removed.
All contact submissions will be deleted after 1 year when no communication between both parties. For live clients these will be stored for 2 years.
This is so there is a historic thread of previous communications that may aid the project.
Ceasing relationship
Where possible either party should notify when they want to cease the relationship. This is so communications can be removed, as well as any other data held. If no communication is received in 2 years this will be deleted.
Cookie policy
What are cookies
The website may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help to improve the Site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. They enable us:
- to estimate our audience size and usage pattern;
- to store information about your preferences, and so allow us to customise the Site according to aggregate preferences;
- to speed up your searches; and
- to recognise you when you return to the Site.
What cookies do I use
The main cookies that we use provide me with valuable data about the website. These are from Google Analytics and are completely anonymous, telling us information such as how many people have visited the website and which pages are the most popular. This allows us to ensure that our website is doing its job and make improvements to help you use the site. This information is really useful to us, but if you would like to opt out using the cookie settings on the cookie banner.
Linking to third party sites
As part of website to enrich my visitors I may also link to other websites such as Twitter, YouTube and WordPress where our blog is held. We’re pretty sure that they use the same kind of cookies but as thAccess to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and may be addressed to us via our Contact Us form.
These sites are not controlled by us, we can not guarantee the cookies that they are using and suggest that you read their privacy policies to be absolutely sure.